CPD credits for attending BrightTALK™ Summits in IT Service Management

20/09/2011 12:00

CPD credits for attending BrightTALK™ Summits in IT Service Management

itSMF Serbia is pleased to announce that, following the agreement between BrightTALK™ and the priSM Institute®, itSMF members can earn CPD credits for attending the many different Service Management-oriented monthly summits.
What a great opportunity for the priSM® credential holder! The BrightTALK Summits are diverse and professionally delivered. They offer all credential holders the opportunity to stay current or catch up on the latest developments. For those credential holders who are remotely located, it is a great way to earn CPDs toward the annual requirement.”Jay Stuart, President, Global priSM Institute
How will it work?As a priSM credential holder and BrightTALK subscriber you will be able to receive 1 credit for a webcast watched up to 1 hour. You simply submit your claim directly to itSMF Serbia, who will contact the priSM Institute to confirm together with BrightTALK to approve your CPD credit. Review webcasts that are CPD approved here at the IT Service Management Channel: http://www.brighttalk.com/channel/534
Since priSM launched the value of the priSM® credential has consistently increased with growing numbers of practitioners and organizations embracing the program. BrightTALK welcomes working together to share the opportunity to gain CPD credits with IT Service Management subscribers.


Problem & Incident Management Webcast: http://www.brighttalk.com/summit/problemincidentmgt

13 interactive webcastsGain CPD credits by attending live on Tuesday September 20, 2011, or afterward on demand

Summit lineup includes the following and more:

  • Problem & Incident, the Yin & Yang of Service Management
  • Incidents and the Art of Managing Knowledge
  • Where Does Incident Management End and Problem Management Begin?
  • What It Takes to Establish Problem Management

Attend to receive CPD creditsYou can attend any or all of the 45-minute webcasts at this summit, and will be able to submit real-time questions to presenters and vote in audience polls during the live online event. If you are unable to attend the webcasts live, you can also view them afterward on demand.

In association with:


About BrightTALK:BrightTALK provides online events for professionals and their communities. Every day thousands of thought leaders are actively sharing their insights, their ideas and their most up-to-date knowledge with professionals all over the globe through the online event technologies that BrightTALK has created.