itSMF US Conference - Fusion 11: Uniting the World of Service Management

24/09/2011 09:00
28/09/2011 18:00

At FUSION 11, itSMF USA and HDI, two leaders in the world of service management, are joining forces to elevate the standards in service management education. FUSION 11 brings together the best of the best—the best speakers, the best vendors, the best networking and social activities—all in a beautiful venue. Our goal? To provide you an educational experience facilitated by only the most respected minds in service management so you can return to office with a solid action plan and valuable business contacts.
This Four-Day Conference Includes

  • More than 80 informative presentations
  • Five engaging keynote presentations
  • Powerful networking opportunities
  • Breakfast meetings
  • Welcome reception and conference party

Networking Opportunities

  • Welcome reception in the Expo Hall
  • Bigger, bolder conference party
  • Breakfast meetings
  • Round table discussions
  • Formal seated meals for those who choose the Executive Package

Who Should Attend
FUSION 11 addresses the needs of seasoned IT directors, service management implementers, and business analysts. Gain crucial insight into how formal processes and industry tools can align IT goals with business goals to improve operations.
If you are interested in the delivery and support of IT services and the fundamental concepts behind service management, you can't afford to miss this important event. You'll be in the company of the following professionals:  

  • CIOs
  • CTOs
  • IT directors
  • IT service and support managers
  • IT consultants and auditors
  • Help desk and service desk managers
  • IT vendors
  • Service level managers
  • Process owners
  • IT infrastructure managers
  • Quality managers
  • IT project managers
  • IT practitioners 

For more details please read the attached Fusion 2011 Conference Brochure. Thanks!
 priSM® CPDs can be earned by attending the FUSION 11 Conference & Expo.

FUSION11-brochure.pdf4.4 MB