The updated ITIL V3 Glossary and associated ITIL V3 Acronyms, published by OGC, are now available for download via the attached files below. Both are available as Adobe PDF files
| Attachment | Size |
|---|---|
| ITILV3_Glossary_English v1.pdf | 395.43 KB |
| ITILV3_Acronyms_English v1.pdf | 48.03 KB |