Publications
Free Sample Files
SOA Source Book
ISBN: 9789087535032
The SOA Source book will help enterprise architects to use SOA effectively
(Sample File attached)
Archimate 1.0 Specification
ISBN: 9789087535025
Archimate is simple but comprehensive enough to provide a good structuring mechanism for architecture domains, layers and aspects.
(Sample File attached)
Both can be found on our website www.vanharen.net
For more information on these titles or indeed any other Van Haren Publishing material please contact Sophie@vanharen.net
With Kind Regards
Sophie Hadden
Sales Executive
T: +44 (0)1603 450 966
F: +44 (0)1603 450 965
ITIL V3 Glossary & Acronmys (PDF)
The updated ITIL V3 Glossary and associated ITIL V3 Acronyms, published by OGC, are now available for download via the attached files below. Both are available as Adobe PDF files
| Attachment | Size |
|---|---|
| ITILV3_Glossary_English v1.pdf | 395.43 KB |
| ITILV3_Acronyms_English v1.pdf | 48.03 KB |
ITIL V3 Introductory Overview (PDF)
itSMF UK, in association with the Best Management Practice Partnership, has published 'An Introductory Overview of ITIL V3'. This handy, pocket-sized book describes the key principles of IT Service Management and provides a high-level overview of each of the core publications within ITIL V3. It also offers a process cross-reference and information on qualifications and ITIL-related standards - an ideal companion to the ITIL Service Lifecycle.
An Adobe PDF copy of this Overview Guide has been attached to this article.
| Attachment | Size |
|---|---|
| itSMF ITIL V3 Introduction Overview.pdf | 646.33 KB |
ITSM White Papers
ICCM White Paper ITILV3 Service Catalog
| Attachment | Size |
|---|---|
| ICCM White Paper Service Catalogue.pdf | 1.68 MB |
ITIL Exam & Certificate
| Attachment | Size |
|---|---|
| ITIL V3 Exam Guidance.pdf | 17.93 KB |
| ITIL_Qualifications_Explained_3.04.pdf | 255.46 KB |
| ITILv3inPerspectivev2.0.pdf | 253.75 KB |
ServiceTalk - 2008-Q1
| Attachment | Size |
|---|---|
| ServiceTalk Jan 08.pdf | 3.67 MB |
ServiceTalk - 2008-Q2
http://www.itsmfi.org/files/u5/servicetalk/ST-Apr08.pdf
| Attachment | Size |
|---|---|
| ServiceTalk April 2008.pdf | 4.72 MB |
ServiceTalk - 2008-Q3
ServiceTalk - 2009-Q1
| Attachment | Size |
|---|---|
| ServiceTalk Jan 09.pdf | 6.29 MB |
ServiceTalk - 2009-Q2
| Attachment | Size |
|---|---|
| Service Talk April 09.pdf | 6.02 MB |
ServiceTalk - 2009-Q3
| Attachment | Size |
|---|---|
| ServiceTalk 2009-Q3.pdf | 5.83 MB |
ServiceTalk - 2010-Q1
| Attachment | Size |
|---|---|
| ServiceTalk 2010-Q1.pdf | 4.78 MB |
TSO Information and Publishing Solutions
To access the TSO's Online Bookshop, create your customer account and a step-by-step guide on how to use the site, please click on the link below.
TSO Shop - www.tsoshop.co.uk
TSO's Online Bookshop offers a comprehensive bibliographic database of over 2 million titles currently in print in the UK and our catalogue of official publications, packed with information vital to businesses and professionals, is second to none. In addition, through a special arrangement with the British Standards Institute (BSI), the site can provide online access to its invaluable catalogue of industry standards.
Publications are organised by subject category allowing for easy browsing and navigation, with details of new and forthcoming releases and current bestsellers, as well as The Daily List - a daily update of all official publications published and distributed by TSO, featuring abstracts from the day's key titles.
The site is divided into over 500 subjects, categories and sub-categories (accessed via the blue navigation bar on the left of the site or from our new 'All Subjects and Categories' page) covering a range of topics relevant to you.
TSO (The Stationery Office)
TSO is the largest publisher in the UK by volume, publishing over 15,000 titles last year alone. We have a 200 year inheritance of secure, no-fail delivery as publisher to UK Government and Parliament and more recently, as publisher for many commercial organisations.
TSO provide a comprehensive range of publishing services to address all aspects of the publication life-cycle including content commissioning and editing, publication design and layout, multi-format publishing, marketing, sales and distribution. For many clients, TSO has become the principal partner for all ongoing publishing requirements.
The Stationery Office Ltd is a company registered in England under number 03049649 and whose registered office is at 10 Eastbourne Terrace, London W2 6LG, and its authorised representatives and assignees. Our VAT registration number is 676 834780 and our email address is customer.services@tso.co.uk.
For further information on the services TSO offer please visit www.tso.co.uk
Van Haren Publishing with Discount Code
Za pregled knjiga i izdanja Van Haren Publishing pogledajte sledeci link: http://www.vanharen.net
Za dobijanje 40% popusta prilikom naručivanja izdanja Van Haren Publishing, koristite kod itSMF4d prilikom kupovine (ne važi za troškove transporta).
Best Practice Online: Van Haren titles and full content from ITIL Service Strategy, ITIL Service Design, ITIL Service Transition, ITIL Service Operation and ITIL Continual Service Improvement for only €9,95 pa.
Click Here for a FREE Trial Online Subscription to Frameworks for IT Management!
itSMF Serbia Webstore at IT Governance
As a new offering to its Chapter members, itSMF Serbia have established a partnership with IT Governance in providing online bookshop and webstore publishing solutions for IT Service Management, IT governance, risk management, compliance and information security. To access the itSMF Serbia Bookshop at IT Governance Webstore, please use the following link or see the attached flyer for some top-selling books.
IT Governance Ltd
IT Governance is a unique organisation. They source, create and deliver products and services to meet the real-world, evolving IT governance needs of today's organizations, directors, managers and practitioners. Their objective is to make this site the one-stop-shop for comprehensive corporate and IT governance information, advice, guidance, books, tools, training and consultancy.
They have been involved in designing, and successfully implementing, cost-effective BS 7799/ISO 27001 information security management systems since the standard was first promulgated. They write and publish extensively on IT governance subjects, including IT service management, project governance, regulation and compliance, and have evolved a range of leading-edge tools for IT governance, information security and regulatory compliance practitioners, available through the online shop on this site.
They approach IT governance, regulatory compliance and information security issues from a management perspective and are committed to engaging business leaders in developing and implementing information, ICT regulatory compliance and information security strategies that enable their businesses to compete effectively in the global information economy.
For more details about IT Governance as a company, please see their website: www.itgovernance.co.uk.
| Attachment | Size |
|---|---|
| itSMF Serbia Webstore IT Governance Flyer.pdf | 532.97 KB |