- ITIL is the set of recommended practices and consistent processes for IT service management in your company or institution.
- ITIL reduces effectively the costs of development and management of IT infrastructure and additional support.
- ITIL delivers transparency to the processes, change implementation in the IT infrastructure.
- ITIL minimizes the risk of service drop-outs caused by unverified interference in the IT infrastructure.
- ITIL increases customer satisfaction with offered IT services.
