- ITIL is the set of recommended practices and consistent processes for IT service management in your company or institution.
- ITIL reduces effectively the costs of development and management of IT infrastructure and additional support.
- ITIL delivers transparency to the processes, change implementation in the IT infrastructure.
- ITIL minimizes the risk of service drop-outs caused by unverified interference in the IT infrastructure.
- ITIL increases customer satisfaction with offered IT services.
- ITIL increases the quality of communication and information flow between the IT department and the customers.
- ITIL brings cost reduction when implementing new procedures at the company
- BeeWiser offers ITIL v3 courses
- Find out more information about ITIL on Wikipedia
DEMO CHAPTERS:
Please, see the full version of the ITIL Introduction DEMO chapter:
WHY?
- If you need to elevate the know-how of your employees about ITIL processes.
- If you consider implementing ITIL into company’s everyday life.
- If you need to expand ITIL awareness on a greater scale than just standard core-employee ITIL certification.
- If you want to increase the level of education and avoid any problems with process circumvention.
HOW?
- 14 chapters covering all the aspects of the ITIL methodology.
- Content created by Mr. Jiri Hudec, prominent ITIL consultant, member of ITSMF Czech Republic.
- Knowledge testing is integrated progressively into the course itself and assures maximum learning efficiency.
- Possibility to verify gained knowledge of the employees.
WHO?
- Dedicated to employees who are in touch with the ITIL processes.
- Ideal for introducing internal IT processes to new employees.
WHERE?
- Easy user access with individual choice of time and place for learning – being at work or at home after work. To be able to use BeeWiser for learning, everything you need is a web browser and an internet connection.
- Course chapters can be easily integrated into company’s intranet.
HOW MUCH?
- Favorable price – the cost of a complete eLearning course is roughly 20 times lower than the price of a standard in-class training
Would you like to know more?
Please, contact BeeWiser and they will get back to you immediately.
Source: http://www.beewiser.com/#oes/Public/Web_Texts/Services_Training_ITIL.html