BrightTalk Summit: Configuration and Change Management

Change & Configuration Management must successfully integrate with multiple data sources and participants to track changes and maintain accurate, secure data for business decision making. This summit will shed light into a complicated configuration that, when done right with low cost of adoption and well-integrated data discovery, can effectively manage the IT environment, improve business process, and drive efficiency. To register.
 
Case studies combined with industry experts and analysts will demonstrate best practices for implementing and managing complete and accurate configuration and change management systems.
Tags: ITSM, ITIL, Configuration, CMDB, IT Service Management

The following presentations are available in the Summit:

Authorizing changes, who are the right people?
14 Jan 2010 10:00 amPresenting Ken Goff, Service Desk Institute, Senior..Channel IT Service Management Tags Change, authorisation, management, configurationattend 
Industry Best Practices: Configuration Management
14 Jan 2010 11:00 amPresenting Plamen Ivanov, Materna, Head of BSM and..Channel IT Service Management Tags Configuration, Management, Implementationattend

CMII - Der Standard fuer unternehmensweites CM
14 Jan 2010 12:00 pmPresenting Guido Weischedel, Institute of..Channel IT Service Management Tags CMIIattend 
CMII - Standard for Enterprise Configuration Mgmt
14 Jan 2010 1:00 pmPresenting Guido Weischedel, Institute of..Channel IT Service Management Tags CMII, configuration managementattend

Step-by-Step Guide to Building a CMDB
14 Jan 2010 2:00 pmPresenting Atwell Williams - Solutions Architect,..Channel IT Service Management Tags ITIL, CMDB, Change, CMS, ITSM, Configuration Managementattend 
CMII - A Path Towards Integrated IT excellence
14 Jan 2010 3:00 pmPresenting Mark Andrews, Delphi Corporation,..Channel IT Service Management Tags CMII, change managementattend

Leverage Data from Disparate Silos for Config and Change Mgmt.
14 Jan 2010 4:00 pmPresenting Lyn Robison, Research Director at Burton..Channel Burton GroupTags Configuration & Change Managementattend 
ABC of ICT...THE number 1 success or FAIL factor.
14 Jan 2010 5:00 pmPresenting Paul Wilkinson, Owner, Director &..Channel IT Service Management Tags ITIL, change, management, attitude, cultureattend

Change Management: a Business Enabler, Not Just a Gatekeeper
14 Jan 2010 6:00 pmPresenting Alex Pearson, Independent ITSM..Channel IT Service Management Tags production, risk, avoidance, innovationattend 
Continual Improvement: Data Discrepancies in your CMDB / CMS

14 Jan 2010 7:00 pmPresenting Carlos Casanova, Founder & President, K2..Channel IT Service Management Tags integration, governance, 'Data

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