BrightTalk Webcast: Clouds are for Birds. Services are for Customers

Submitted by Milan Zivkovic on Tue, 22/06/2010 - 11:52
in
14/07/2010 22:00
Europe/Belgrade

Click here to attend: http://www.brighttalk.com/webcast/21558
 
Live webcast: Clouds are for Birds. Services are for Customers
 
Duration: 45 mins
 
Presenter: Juan Jimenez, ITIL® Expert/Trainer/Consultant, Assessor at APMG-US, LLC; CMDB Examiner at The APM Group
 
Cloud Services are no different than any other service -- they must still be managed to deliver appropriate outcomes to customers.