Calculate ICT Project Risk Webinar - Online calculator to predict ICT project overruns in time and cost. To register for the Empirix webinar, please click here.
"The Hidden Cost of Technology Failure in the Contact Centre" survey, executed by the Customer Experience Foundation and sponsored by Empirix, found evidence of substantial cost and time overruns in contact centre technology projects.
Based on over 100 independent interviews, this online calculator uses statistical indicators from the research.
From the research you will be able to determine two things:
The size of cost overrun the project will incur
The likelihood of it happening
We'll be explaining our calculator, and the analysis behind it, in a webinar on Friday, March 26th, at 3PM. Click here to register for that webinar.
Is it this easy to see which type of ICT projects are more likely to overrun than others?
How do you know what factors and components will increase project risk and which will actually reduce the likelihood of an overrun?
Interested in finding out? Then you should attend our webinar on Friday 26th March to find out which of your customer's projects are likely to overrun, what the additional cost will be and the likely delay in user acceptance.
Through our work with the Customer Experience Foundation and the research that we sponsored late last year, we have collated and analysed data from over 100 ICT projects. We have discovered consistent and proportional correlation between certain project elements that introduce risk and subsequently cause project time and budget overruns.
In our March webinar we will share our findings, review which factors can potentially increase project risk as well as what steps and best practices you can employ to help mitigate this risk.
To help you calculate project risk, we have launched our online calculator for our partners. Click on the link and the tool will step you through some simple questions and then use our research data to calculate the probability of your project overrunning and the likely additional time and cost incurred.
If you have a project that you feel would benefit from end-to-end testing or think that an Empirix solution could add value to one of your customers, you need to be talking to the team. Email Us
For more details on Empirix Project Risk methodology and ROI calculator, please go to link.
