ITIL V3 Summit - 11. June 2009.

About this summit

This one day online event delves deep into how ITIL can enable an organization to adopt processes and technology to enable continued business change and sustainability. The audience will gain insight into a service lifecycle approach – and find out how to start putting v3 theory into practice.
Tags: ITIL, V3, IT Service Management

11 Jun 2009 6:00 pm (45 min)
FEATURED:  ITIL V3 Service Strategy
Presenting: Bill Powell; Service Management Strategy Leader; IBM Global Services
Channel: IT Service Management
Tags: IBM, ITIL, Bill Powell, IT Service Management

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11 Jun 2009 1:00 pm (45 min)
FEATURED:  Keeping Customers Close in a Competitive Global
Presenting: Howard Kendall, Founder & Chairman, Service Desk Institute (SDI)
Channel: IT Service Management
Tags: 'ITIL, 3', 'IT, Service, management'

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11 Jun 2009 7:00 pm (45 min)
FEATURED:  Seven Ways ITIL can Help You in an Economic Down
Presenting: Anthony Orr; Best Practices Director, Educational Services at BMC
Channel: IT Service Management
Tags: Anthony Orr, BMC, ITIL

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12 Jun 2009 12:00 am (45 min)
FEATURED:  Making ITIL Practical: The impact of IT Process
Presenting: Travis Greene, Chief Service Management Strategist at NetIQ
Channel: IT Service Management
Tags: Travis Greene, netiq, ITIL

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11 Jun 2009 9:00 pm (45 min)
FEATURED:  ITIL Version 3 Overview
Presenting: Cassius Downs, Treasurer; itSMF USA Board of Directors
Channel: IT Service Management
Tags: cassius downs, itsmf, ITIL, network edge

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Coming up on this Summit

• Confidence in Agility is Key
• 
• • 11 Jun 2009 12:00 pm
  • Presenting Ken Turbitt; President and CEO of SMCG
  • Channel IT Service Management
  • Tags ken turbitt, ITIL, SMCG
• • attend

• Keeping Customers Close in a Competitive Global IT Service Market
• 
• • 11 Jun 2009 1:00 pm
  • Presenting Howard Kendall, Founder & Chairman,..
  • Channel IT Service Management
  • Tags 'ITIL, 3', 'IT, Service, management'
• • attend

• Navigating the Risks & Challenges of Implementing IT Projects Pt2
• 
• • 11 Jun 2009 2:00 pm
  • Presenting Jerry Kopan, ITIL V3 Expert; ITSM..
  • Channel IT Service Management
  • Tags Jerry Kopan, ITIL
• • attend

• ITIL V2 to V3: A Comparison of Best Practice Framework
• 
• • 11 Jun 2009 4:00 pm
  • Presenting Rick Leopoldi; ITSM Business..
  • Channel IT Service Management
  • Tags Rick leopoldi, it service management, ITIL
• • attend

• ITIL V3 Certification Update: Can We Talk?
• 
• • 11 Jun 2009 5:00 pm
  • Presenting George Spalding, Executive Vice..
  • Channel IT Service Management
  • Tags george spalding, pink elephant, ITIL
• • attend

• ITIL V3 Service Strategy
• 
• • 11 Jun 2009 6:00 pm
  • Presenting Bill Powell; Service Management Strategy..
  • Channel IT Service Management
  • Tags IBM, ITIL, Bill Powell, IT Service Management
• • attend

• Seven Ways ITIL can Help You in an Economic Downturn
• 
• • 11 Jun 2009 7:00 pm
  • Presenting Anthony Orr; Best Practices Director,..
  • Channel IT Service Management
  • Tags Anthony Orr, BMC, ITIL
• • attend

• ITIL Service Management Practices: Third Time's the Charm
• 
• • 11 Jun 2009 8:00 pm
  • Presenting Michael Disabato, Vice President and..
  • Channel Burton Group
  • Tags IT, Enterprise, Research, ITIL 3 Summit
• • attend

• ITIL Version 3 Overview
• 
• • 11 Jun 2009 9:00 pm
  • Presenting Cassius Downs, Treasurer; itSMF USA..
  • Channel IT Service Management
  • Tags cassius downs, itsmf, ITIL, network edge
• • attend

• Deciphering Service Management
• 
• • 11 Jun 2009 11:00 pm
  • Presenting Ian Clayton; Consultant at Service..
  • Channel IT Service Management
  • Tags ITIL, Ian Clayton, Service Management 101
• • attend

• Making ITIL Practical: The impact of IT Process Automation
• 
• • 12 Jun 2009 12:00 am
  • Presenting Travis Greene, Chief Service Management..
  • Channel IT Service Management
  • Tags Travis Greene, netiq, ITIL
• • attend