ITIL Version 3 Summit

ITIL Version 3 Summit, as an online event, delves deep into how the Information Technology Infrastructure Library (ITIL) and empowers an organization to adopt processes and technology for effective IT service management. The audience will gain insight into implementation and management best practices and find out how to start putting ITIL Version 3 theory into practice.

To access the following ITIL V3 webcasts please register at www.brighttalk.com.

Social ITIL®: How Social Media Concepts Are Revolutionizing ITSM Presenting Dr Hank Marquis, PhD FBCS CITP, BSM.. Channel IT Service Management Duration 00h 44m Tags social media, ITIL, ITSM	ITIL V3 Financial Management Presenting Cassius Downs, Partner: Network Edge.. Channel IT Service Management Duration 00h 39m Tags budget, finance, IT Finance	Summit sponsors:
Seven Ways ITIL Can Help You in an Economic Downturn Presenting Anthony Orr, Best Practices Director,.. Channel IT Service Management Duration 00h 28m Tags ITIL, BMC, IT Service Management	Without commitment ITIL Will Fail! How to Avoid ITIL Pitfalls Presenting Bruce Levin & Rae Garrett, FrontRange.. Channel IT Service Management Duration 00h 44m Tags ITIL, ITSM, IT Service Management
Integrated Release Mgmt - Maximize IT's Biz Value in Lean Times Presenting Swen Conrad, Marketing Director, IT.. Channel IT Service Management Duration 00h 44m Tags Integrated, Release, Menagement	Moving ITSM from Process Driven to Service Driven Presenting Robert Sterbens, Sr. Director of Product.. Channel IT Service Management Duration 00h 39m Tags resources, technology, objectives, IT, investment	Summit in association with:
Case Study: Transitioning to ITIL V3 – focus on change management Presenting Jeffrey Cunningham, GPO, Change.. Channel IT Service Management Duration 00h 48m Tags ITIL, IT Service Management, Change Management	Should I implement ITIL v3? Or is v2 or v4 the right approach? Presenting Alim Ozcan, Best Practice Consulting &.. Channel IT Service Management Duration 00h 45m Tags ITIL, IT Service Management
Cutting the Fat from IT Presenting Mark Robinson, Director, Digital Fuel Channel IT Service Management Duration 00h 38m Tags IT Service Managment, Software Solutions	Service Catalogue: Theory into Practice and Success Presenting Keith Spiers, Nottinghamshire County.. Channel IT Service Management Duration 00h 44m Tags service catalogue, ITIL v3, service management
ITIL® Service Management Lifecycle Introduction Presenting Bob Frelinger, Sun Microsystems, IT.. Channel IT Service Management Duration 00h 25m Tags ITIL V3, IT Service Management	ITILv3 - Help or Hindrance for Service Desks? Presenting Howard Kendall, Founder, Service Desk.. Channel IT Service Management Duration 00h 46m Tags ITILv3, SDI, Service, Desks