Service Management: Is IT in trouble?

Submitted by Milan Zivkovic on Thu, 07/07/2011 - 11:49
in
14/07/2011 19:00
Europe/Belgrade

Where is IT headed and how have recent events impacted the IT Service Manager? Has service management moved beyond the "start-up" phase and into a quantifiable profession? Filled with 2011 industry research, this interactive presentation highlights key events happening around us.
Presented by Dr. Suzanne Van Hove
 
To attend this BrightTalk webcast, please go to http://www.brighttalk.com/webcast/845/30969