Service-now.com is offering a one-day virtual conference with some of the top minds in IT to discuss ITIL trends, adoption strategies and the relationship between modern software and process maturity.
*Register Now*
The IT Infrastructure Library (ITIL) is the de facto standard when it comes to IT process guidance. If the methodology is so popular, why do so many organizations struggle to fully adopt the ITIL framework? It’s a loaded question, we confess.
You are invited to join Aidan Lawes, Pink Elephant, Consulting-Portal and Service-now.com customer REI for an informative full day virtual conference.
Register now for the live virtual conference at www.service-now.com and gain full access to all sessions.
Virtual Conference Agenda:Tuesday March 9th, 2010
9:00 AM PSTone hour
Adoption Trends and Future Outlook of ITILAidan Lawes, Fellow at Institute of IT Service Management (ISM) and former CEO itSMF
10:00 AM PST one hour
PinkVERIFY Transparency - A Live ITIL Compatibility Tool Evaluation of Service-now.comLaurie Dolan, PinkVERIFY Product ManagerEric Schroeder, Solution Architect, Service-now.com
11:00 AM PST30 minutes
Service-now.com Customer Case Study: REILois Lowther, REI IT Director
1:00 PM PSTone hour
Translating ITIL Processes into Technical RequirementsDavid Mainville, CEO and Co-Founder, Consulting-Portal, Inc
2:00 PM PSTone hour
Service-now.com Overview and DemonstrationDan Sherwin, Senior Solution ConsultantBrian Surritt, Product Marketing Manager
Please send your questions, comments and feedback to: marketing@service-now.com.
