BEGIN:VCALENDAR VERSION:2.0 METHOD:PUBLISH X-WR-CALNAME:itSMF Serbia - Društvo IT Service Management Forum Srbije | June 29 2010- July 29 2010 PRODID:-//strange bird labs//Drupal iCal API//EN BEGIN:VEVENT DTSTAMP;VALUE=DATE-TIME:20120522T180903Z DTSTART;VALUE=DATE-TIME:20100629T120000Z DTEND;VALUE=DATE-TIME:20100629T180000Z UID:http://www.itsmf.org.rs/drupal/content/itsmf-usa-isaca-and-ibm-e-symposium-service-management-efficiencies-sorting-through-framewor URL;VALUE=URI:http://www.itsmf.org.rs/drupal/content/itsmf-usa-isaca-and-ibm-e-symposium-service-management-efficiencies-sorting-through-framewor SUMMARY:itSMF USA\, ISACA and IBM E-Symposium\: Service Management Efficiencies - Sorting Through the Frameworks\, Processes and Standards DESCRIPTION:

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itSMF USA\, ISACA and IBM E-Symposium Presents\: Service Management Efficiencies - Sorting Through the Frameworks\, Processes and Standards
Register now
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END:VEVENT BEGIN:VEVENT DTSTAMP;VALUE=DATE-TIME:20120522T180903Z DTSTART;VALUE=DATE-TIME:20100630T150000Z DTEND;VALUE=DATE-TIME:20100630T160000Z UID:http://www.itsmf.org.rs/drupal/content/ema-webinar-changing-face-it-change-management URL;VALUE=URI:http://www.itsmf.org.rs/drupal/content/ema-webinar-changing-face-it-change-management SUMMARY:EMA Webinar\: The Changing Face of IT Change Management DESCRIPTION:n/a END:VEVENT BEGIN:VEVENT DTSTAMP;VALUE=DATE-TIME:20120522T180903Z DTSTART;VALUE=DATE-TIME:20100630T150000Z DTEND;VALUE=DATE-TIME:20100630T160000Z UID:http://www.itsmf.org.rs/drupal/content/consulting-portal-webinar-selling-case-it-service-management URL;VALUE=URI:http://www.itsmf.org.rs/drupal/content/consulting-portal-webinar-selling-case-it-service-management SUMMARY:Consulting-Portal Webinar\: Selling the case for IT Service Management DESCRIPTION:

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To register for this Consulting-Portal webinar please use this link\, or check their website more information about the company.
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END:VEVENT BEGIN:VEVENT DTSTAMP;VALUE=DATE-TIME:20120522T180903Z DTSTART;VALUE=DATE-TIME:20100714T090000Z DTEND;VALUE=DATE-TIME:20100714T100000Z UID:http://www.itsmf.org.rs/drupal/content/brighttalk-webcast-using-cloud-build-reliable-scalable-applications URL;VALUE=URI:http://www.itsmf.org.rs/drupal/content/brighttalk-webcast-using-cloud-build-reliable-scalable-applications SUMMARY:BrightTalk Webcast\: Using the Cloud to Build Reliable\, Scalable Applications DESCRIPTION:

Click here to attend\: http\://www.brighttalk.com/webcast/21551
Live webcast\: Using the Cloud to Build Reliable\, Scalable Applications
Duration\: 45 mins
Presenter\: Owen Garrett\, Director of Cloud Solutions\, Zeus Technology

END:VEVENT BEGIN:VEVENT DTSTAMP;VALUE=DATE-TIME:20120522T180903Z DTSTART;VALUE=DATE-TIME:20100714T110000Z DTEND;VALUE=DATE-TIME:20100714T120000Z UID:http://www.itsmf.org.rs/drupal/content/brighttalk-webcast-unlocking-value-cloud URL;VALUE=URI:http://www.itsmf.org.rs/drupal/content/brighttalk-webcast-unlocking-value-cloud SUMMARY:BrightTalk Webcast\: Unlocking the Value of the Cloud DESCRIPTION:

Click here to attend\: http\://www.brighttalk.com/webcast/21645
Live webcast\: Unlocking the Value of the Cloud
Duration\: 45 mins
Presenter\: Bryan Che\, Product Manager\, Red Hat
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Everybody talks about cloud computing these days. Gartner has put it as Number 1 in its top 10 of strategic technologies for 2010. In this session\, Bryan Che will give an overview of Red Hat's involvement in cloud computing\, the Red Hat technologies for creating and working with both internal and external clouds\, and more importantly what this means for you.

END:VEVENT BEGIN:VEVENT DTSTAMP;VALUE=DATE-TIME:20120522T180903Z DTSTART;VALUE=DATE-TIME:20100714T120000Z DTEND;VALUE=DATE-TIME:20100714T130000Z UID:http://www.itsmf.org.rs/drupal/content/brighttalk-webcast-managing-services-across-hybrid-data-center-cloud-environments URL;VALUE=URI:http://www.itsmf.org.rs/drupal/content/brighttalk-webcast-managing-services-across-hybrid-data-center-cloud-environments SUMMARY:Brighttalk Webcast\: Managing Services Across Hybrid Data Center & Cloud Environments DESCRIPTION:

Click here to attend\: http\://www.brighttalk.com/webcast/21478
Live webcast\: Managing Services Across Hybrid Data Center &\; Cloud Environments
Duration\: 45 mins
Presenter\: Ian Osborne\, Intellect\; William Fellows\, The 451 Group\, \; Kosten Metreweli\, Zeus Technology
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Join this interactive panel session discussing the key issues around managing cloud services across hybrid clouds.
Moderator\: Ian Osborne\, Director of Digital Systems Knowledge Transfer Network at Intellect UK.
Panel\:

END:VEVENT BEGIN:VEVENT DTSTAMP;VALUE=DATE-TIME:20120522T180903Z DTSTART;VALUE=DATE-TIME:20100714T120000Z DTEND;VALUE=DATE-TIME:20100714T130000Z UID:http://www.itsmf.org.rs/drupal/content/brighttalk-webinar-communicating-cloud-services-smbs-using-itil-best-practices URL;VALUE=URI:http://www.itsmf.org.rs/drupal/content/brighttalk-webinar-communicating-cloud-services-smbs-using-itil-best-practices SUMMARY:BrightTalk Webinar\: Communicating Cloud Services to SMBs Using ITIL Best Practices DESCRIPTION:

Click here to attend\: http\://www.brighttalk.com/webcast/21590
Live webcast\: Communicating Cloud Services to SMBs Using ITIL Best Practices
Duration\: 45 mins
Presenter\: Johannes W. van den Bent\, Principal Consultant\, CLOUD-linguistics
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A recent poll by developer GFI Software found that small business hesitate to use cloud services. The challenge seems to be how to communicate the benefits to this large target group. What role can the traditional SLA play in this communication\, or do we need something new?

END:VEVENT BEGIN:VEVENT DTSTAMP;VALUE=DATE-TIME:20120522T180903Z DTSTART;VALUE=DATE-TIME:20100714T160000Z DTEND;VALUE=DATE-TIME:20100714T170000Z UID:http://www.itsmf.org.rs/drupal/content/brighttalk-webcast-best-practices-cloud-service-management URL;VALUE=URI:http://www.itsmf.org.rs/drupal/content/brighttalk-webcast-best-practices-cloud-service-management SUMMARY:BrightTalk Webcast\: Best Practices in Cloud Service Management DESCRIPTION:

Click here to attend\: http\://www.brighttalk.com/webcast/21594
Live webcast\: Best Practices in Cloud Service Management
Duration\: 45 mins
Presenter\: LeRoy Budnik\, Director\, Knowledge Transfer
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END:VEVENT BEGIN:VEVENT DTSTAMP;VALUE=DATE-TIME:20120522T180903Z DTSTART;VALUE=DATE-TIME:20100714T170000Z DTEND;VALUE=DATE-TIME:20100714T180000Z UID:http://www.itsmf.org.rs/drupal/content/brighttalk-webcast-redefine-your-approach-application-deployment URL;VALUE=URI:http://www.itsmf.org.rs/drupal/content/brighttalk-webcast-redefine-your-approach-application-deployment SUMMARY:BrightTalk Webcast\: Redefine your Approach to Application Deployment DESCRIPTION:

Click here to attend\: http\://www.brighttalk.com/webcast/21706
Live webcast\: Redefine your Approach to Application Deployment
Duration\: 45 mins
Presenter\: Glenn O'Donnell\, Forrester Research &\; Kristin Brennan\, HP Software
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The application deployment process is time consuming and can be fraught with errors. Register for this webcast and discover the latest way in which applications are being deployed -- keeping long term goals in mind.
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END:VEVENT BEGIN:VEVENT DTSTAMP;VALUE=DATE-TIME:20120522T180903Z DTSTART;VALUE=DATE-TIME:20100714T200000Z DTEND;VALUE=DATE-TIME:20100714T210000Z UID:http://www.itsmf.org.rs/drupal/content/brighttalk-webcast-clouds-are-birds-services-are-customers URL;VALUE=URI:http://www.itsmf.org.rs/drupal/content/brighttalk-webcast-clouds-are-birds-services-are-customers SUMMARY:BrightTalk Webcast\: Clouds are for Birds. Services are for Customers DESCRIPTION:

Click here to attend\: http\://www.brighttalk.com/webcast/21558
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Live webcast\: Clouds are for Birds. Services are for Customers
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Duration\: 45 mins
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Presenter\: Juan Jimenez\, ITIL®\; Expert/Trainer/Consultant\, Assessor at APMG-US\, LLC\; CMDB Examiner at The APM Group
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Cloud Services are no different than any other service -- they must still be managed to deliver appropriate outcomes to customers.

END:VEVENT BEGIN:VEVENT DTSTAMP;VALUE=DATE-TIME:20120522T180903Z DTSTART;VALUE=DATE-TIME:20100719T210000Z DTEND;VALUE=DATE-TIME:20100719T215900Z UID:http://www.itsmf.org.rs/drupal/content/brighttalk-webcast-impact-cloud-it-service-management URL;VALUE=URI:http://www.itsmf.org.rs/drupal/content/brighttalk-webcast-impact-cloud-it-service-management SUMMARY:BrightTalk Webcast\: The Impact of Cloud on IT Service Management DESCRIPTION:

Click here to attend\: http\://www.brighttalk.com/webcast/21331
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Live webcast\: The Impact of Cloud on IT Service Management
Duration\: 45 mins
Presenter\: Ivanka Menken\, Executive Director\, The Art of Service Pty Ltd
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