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Wednesday July 14, 2010
Start: 14/07/2010 11:00

Click here to attend: http://www.brighttalk.com/webcast/21551
Live webcast: Using the Cloud to Build Reliable, Scalable Applications
Duration: 45 mins
Presenter: Owen Garrett, Director of Cloud Solutions, Zeus Technology

Start: 14/07/2010 13:00

Click here to attend: http://www.brighttalk.com/webcast/21645
Live webcast: Unlocking the Value of the Cloud
Duration: 45 mins
Presenter: Bryan Che, Product Manager, Red Hat
 
Everybody talks about cloud computing these days. Gartner has put it as Number 1 in its top 10 of strategic technologies for 2010. In this session, Bryan Che will give an overview of Red Hat's involvement in cloud computing, the Red Hat technologies for creating and working with both internal and external clouds, and more importantly what this means for you.

Start: 14/07/2010 14:00

Click here to attend: http://www.brighttalk.com/webcast/21478
Live webcast: Managing Services Across Hybrid Data Center & Cloud Environments
Duration: 45 mins
Presenter: Ian Osborne, Intellect; William Fellows, The 451 Group,  Kosten Metreweli, Zeus Technology
 
Join this interactive panel session discussing the key issues around managing cloud services across hybrid clouds.
Moderator: Ian Osborne, Director of Digital Systems Knowledge Transfer Network at Intellect UK.
Panel:

Start: 14/07/2010 14:00

Click here to attend: http://www.brighttalk.com/webcast/21590
Live webcast: Communicating Cloud Services to SMBs Using ITIL Best Practices
Duration: 45 mins
Presenter: Johannes W. van den Bent, Principal Consultant, CLOUD-linguistics
 
A recent poll by developer GFI Software found that small business hesitate to use cloud services. The challenge seems to be how to communicate the benefits to this large target group. What role can the traditional SLA play in this communication, or do we need something new?

Start: 14/07/2010 18:00

Click here to attend: http://www.brighttalk.com/webcast/21594
Live webcast: Best Practices in Cloud Service Management
Duration: 45 mins
Presenter: LeRoy Budnik, Director, Knowledge Transfer
 
 

Start: 14/07/2010 19:00

Click here to attend: http://www.brighttalk.com/webcast/21706
Live webcast: Redefine your Approach to Application Deployment
Duration: 45 mins
Presenter: Glenn O'Donnell, Forrester Research & Kristin Brennan, HP Software
 
The application deployment process is time consuming and can be fraught with errors. Register for this webcast and discover the latest way in which applications are being deployed -- keeping long term goals in mind.
 

Start: 14/07/2010 22:00

Click here to attend: http://www.brighttalk.com/webcast/21558
 
Live webcast: Clouds are for Birds. Services are for Customers
 
Duration: 45 mins
 
Presenter: Juan Jimenez, ITIL® Expert/Trainer/Consultant, Assessor at APMG-US, LLC; CMDB Examiner at The APM Group
 
Cloud Services are no different than any other service -- they must still be managed to deliver appropriate outcomes to customers.

Monday July 19, 2010
Start: 19/07/2010 23:00

Click here to attend: http://www.brighttalk.com/webcast/21331
 
Live webcast: The Impact of Cloud on IT Service Management
Duration: 45 mins
Presenter: Ivanka Menken, Executive Director, The Art of Service Pty Ltd
 
 

Wednesday August 11, 2010
Start: 11/08/2010 23:00

Click here to attend: http://www.brighttalk.com/webcast/6158
Live webcast: “I” is for “Innovation”: The new ITSM value Proposition
Duration: 45 mins
Presenter: Ken Wendle, ITSM Industry Advocate, itSMF
 
 
What is the true value proposition behind what is known as "ITIL V3"?  
Forward thinking companies are finding that it's more than just the "Service Lifecycle"!
This insightful and entertaining presentation explores three core ideas:

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