Events
Monday July 19, 2010
Start: 19/07/2010 23:00
Click here to attend: http://www.brighttalk.com/webcast/21331
Live webcast: The Impact of Cloud on IT Service Management
Duration: 45 mins
Presenter: Ivanka Menken, Executive Director, The Art of Service Pty Ltd
Wednesday August 11, 2010
Start: 11/08/2010 23:00
Click here to attend: http://www.brighttalk.com/webcast/6158
Live webcast: “I” is for “Innovation”: The new ITSM value Proposition
Duration: 45 mins
Presenter: Ken Wendle, ITSM Industry Advocate, itSMF
What is the true value proposition behind what is known as "ITIL V3"?
Forward thinking companies are finding that it's more than just the "Service Lifecycle"!
This insightful and entertaining presentation explores three core ideas:
