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« Week of August 9, 2010 »
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BrightTalk Webcast by Ken Wendle: “I” is for “Innovation”: The new ITSM value Proposition
Start: 11/08/2010 23:00

Click here to attend: http://www.brighttalk.com/webcast/6158
Live webcast: “I” is for “Innovation”: The new ITSM value Proposition
Duration: 45 mins
Presenter: Ken Wendle, ITSM Industry Advocate, itSMF
 
 
What is the true value proposition behind what is known as "ITIL V3"?  
Forward thinking companies are finding that it's more than just the "Service Lifecycle"!
This insightful and entertaining presentation explores three core ideas:

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