Expert presenters from itSMF, IBM, CA, BMC, DMTF, Deloitte and more on a great lineup of thought leaders & industry professionals at BrightTALK’s free, online Configuration Management Database Summit on September 17th. To register to attend go to http://www.brighttalk.com/summit/cmdb
Tired of increasingly long database application lag times? Find out from the experts how effective application archiving enables your ERP production environment to keep pace with your increasing rate of business activity. Informatica offers this informative webinar that will help you take proactive steps that will save time, optimize your infrastructure costs and ultimately improve your bottom line. To register for this webinar, please click on this link .
as you may be aware, itSMF International is planning to produce its own series of Service Management publications. To help us determine the direction we should be going, we need feedback from the global membership of itSMF.
In these webinars, we'll answer all your questions about implementing an integrated ITIL® Ready service management solution with Cherwell Service Management® - including, Incident, Problem, and Change Management.
Attend any Webinar and receive a FREE copy of HDI's "ITIL and the Service Desk" DVD*—$189 MSRP.
Thanks to David Clifford, FISM & Managing Director of Pro-Attivo, and EXIN, the Examination Institute for Information Science, please find the following information on ISO/IEC 20000 Qualification Program and the attached ISO/IEC 20000 Brochure.