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Wednesday June 01, 2011
Start: 01/06/2011 09:00

itSMF Serbia has announced that the 5th Annual itSMF South East Europe Conference will be held in Belgrade at Sava Conference Centre on the 1st of June 2011. The mission of this itSMF regional conference is to provide opportunities for collaboration of renewed IT professionals and Service Managers across national borders, to demonstrate ITSM good practice, share their existing views and generate new knowledge in an area IT Service Management. This event also presents an ideal opportunity for leading IS/IT companies to promote their product portfolios, introduce to the market recent advancements and service offerings in the field and present case studies about successful projects delivered in South East Europe.
ITSM industry experts and renowned professionals are invited to register their interest in speaking at the event, so please fill the attached Call for Speakers form and send it back to Your attendance is greatly appreciated. Thanks!

Thursday June 16, 2011
Start: 16/06/2011 09:00

As your company adapts to the changing world of IT there are always new and complex issues to address. Understanding the changes afoot and having the foresight to manage this change efficiently is key. As part of a holistic approach to service management; configuration, change and release management allows your IT organization to make more informed decisions based upon business impact.

Wednesday June 29, 2011
Start: 29/06/2011 17:00

Service Management and the Cloud Summit - Cloud computing has gained a foothold at enterprises around the world, and now service management teams are being forced to adapt and expand their responsibilities.  Whether it's re-defining enterprise architecture, improving SLAs, securing software, or tracking configuration and change management, there is a lot to learn in order to keep up.  Tune in to this online event to hear some of the leading IT service management experts explain key trends, product innovations, and best practice frameworks that will help you p

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